Balmoral House Hotel

The location is great, staff were all friendly, room was clean. Was able to check in early because my room happened to be ready (I was going to use their luggage storage if not)

Perfect location just steps away from Paddington train station. When we got to the hotel we were early to drop off the bags but fabulously our room was ready and waiting and could check in early. Staff were polite and very helpful indeed which makes the stay that little bit better. Breakfast was just enough and quickly served on arrival again lovely staff who are quick to accommodate with any needs.It was a simple family room that was clean and tidy for us to rest our heads after a long day in London.

The location is excellent, so close to Paddington Station. The hotel and its facilities are typical for that style of accommodation, so small bedroom and bathroom which we expected.. Breakfast choice was limited but adequate. Staff very efficient and happy to assist. The man at Reception very kindly lent us his umbrella when we went out as we had none.

Communication with the hotel was good. The front of house staffer Flavio was very helpful and friendly. The location was excellent, as it was just a short walk to the Paddington Station. My single room was number 12 - perfectly adequate for a night's stay - the bed was comfortable and the attached shower room was clean. The hotel reassured me that the bed bugs situation was dealt with in 2019 and that many other hotels in London also had similar outbreaks. I checked my bed thoroughly and it was clean and had fresh linen. I had a very good night's sleep.

The location was great. It felt safe and clean. There wasn't a lot of traffic, it actually felt quite peaceful. The hotel was easy to find and was within easy walking distance from Paddington station. The hotel was clean and functional, and the staff were friendly and welcoming.